Go to LiquidPoll > Add new poll from your WordPress Dashboard
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/1.png)
Select NPS Score to change the survey type from a poll.
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/2.png)
Add title and description as you see fit.
Click on the options tab. You will see that 1-10 rating options are already populated.
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/3.png)
- To extend more options, click add option.
- If you want to shorten the range press the “x” buttons at the corner.
Now go to the Style Settings tab.
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/4-769x1024.png)
- Select the theme. You Have 1 free theme and 4 Pro themes.
- Select and edit the lowest and highest demarcation texts. Leave unedited to use the default text.
- Enable or disable the comments on the survey feature. Personal comments can add a qualitative layer of visibility to your survey.
- You can customize the text colours for the scores, including hover colours.
- Background colour editor for the labels, including hover colours.
- Colour editor for the lowest and highest texts.
- Customize the comment box.
- Typography editor for the common fields like title and description etc.
The lower part is typography customization options. It is as same as polls. For a more detailed guide check this doc.
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/5.png)
Click on the publish button to your right.
Copy the shortcode and paste it onto the page you want the survey to appear.
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/7.png)
After saving, visit the page and test the survey. After testing, you can easily reset the results from Dashboard > LiquidPoll > All polls > Reset results (look for the small text below your poll)
![](https://www.liquidpoll.com/wp-content/uploads/2022/08/6.png)
If you have additional questions, or do you need further assistance please send us a message at [email protected] or start a chat conversation right on this page. We want to keep improving our customer service, but we need your help to do so!